Client Story: Broken Pipe in Mahwah, New Jersey

A pipe broke in the 2nd floor restroom. The escaped water went down to the first floor, damaging both kitchen and dining rooms.

The client called for emergency mitigation services to locate the source of the water and dry out the home. The EMS provider suggested that the insured contact us to assist in the claim.

The JF Public Adjusters NJ team promptly attended to document the damage and go over the homeowner’s insurance policy.

The insurer’s initial estimate was low at $67,000, however, JF Public Adjusters NJ worked with the insurer to give the insured the best possible outcome, settling the claim at a little over $149,000.

As soon as a pipe breaks, the water, as it escapes damages every surface/area it gets to. If the water source is open and free flowing, the room eventually overflows to other areas of your home.

If this occurs in an upper level of your property, the damage worsens the longer the source stays open. The water permeates wood and trickles down through floors, walls, insulation materials, cupboards, etc.

Depending on how fast the water is escaping and the source location, it could take some time before the burst pipe is discovered. In these cases, the damage could be substantial and extensive before it is discovered.

Be mindful of signs of water damage such as:

• Pooling water or puddles
• Cracking, bubbling, flaking, or peeling paint
• Water rings
• Water stains
• Mold
• Musty smell
• Warping, buckling of walls, ceilings, floors
• Discoloration
• A sudden increase in your water utility bill

If you spot any of these signs, contact the JF Public Adjusters team straight away.

We’re happy to come in and inspect the damage to your home. Any damage we find could be caused by an insured event and covered by insurance.

A common issue that policyholders come across is inexperience in managing claims which often results in their claims being grossly underpaid. Don’t let this happen to you.

A study has shown that insured that used a public adjuster received, on average, 574% more than policyholders that did not use a public adjuster on their insurance claim.

JF Public Adjusters NJ can manage your insurance claim so that you receive the best possible outcome – a fair claim settlement.

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